FREQUENTLY ASKED QUESTIONS
The offer is specifically applicable to standard 1.6/1.67 single vision lenses only. Not applicable for progressives.
The lens replacement service is subject to the condition and type of your frame. If the frame is damaged or has a unique design that won't support new lenses, it may not be eligible.
Yes, certain customisations or frame types may incur additional costs:
- Special Processing Fee: Additional fee applies to two-point (rimless) glasses or any other frames requiring special processing.
- Optional Lenses: Additional charges apply if you choose optional lenses, such as color lenses.
- Coatings: Depending on the type of lens coating you select, additional optional charges may apply.
Unfortunately, no. This offer cannot be used in conjunction with other discounts or promotions. It’s a standalone deal!
Your purchase is covered by specific OWNDAYS Customer Guarantees, which include:
- Vision Guarantee
- Lens Type Change Guarantee
- Maintenance Service
Note: Other standard guarantees not listed above are excluded from this promotion.
Yes. OWNDAYS reserves the right to amend or terminate the campaign at any time without prior notice.