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OWNDAYS

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For enquiries, please contact us at our hotline below:

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[Operating hours] 10:00 - 19:00

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PRIVACY POLICY

PRIVACY POLICY

In operating its business, OWNDAYS SINGAPORE PTE LTD (hereafter referred to as OWNDAYS) handles information collected from customers via the “Customer Card” which customers are required to fill up before purchasing, user information registered on our official website, various business commission information including health insurance information such as prescriptions, etc. issued by eye doctors, and information of related parties. For this reason, as a business operator handling personal information, we recognise the importance of personal information, and have therefore established this Policy, and will implement, maintain and improve measures to protect personal information. We also handle information collected before the Personal Information Protection Law was enforced in the same way.

Basic Policy

Recognizing personal information to be an important asset of the individual, all consumers engaged in OWNDAYS’ activities handle personal information accurately and safely to prove worthy of customers’ trust.

Handling of Personal Information

OWNDAYS collects, uses, and provides appropriate personal information taking into account the scope and scale of our business. We do not use personal information for purposes other than those intended, and set forth and observe internal rules for ensuring this.

We implement preventive measures against illegal access of personal information, loss, damage, falsification, and leakage of personal information, and implement corrective measures promptly in the event any of this occurs.

We observe laws and regulations related to personal information, guidelines set down by the government, and other standards.

We continuously review and improve our personal information management system as required.

Efforts in Personal Information

Collection of personal information, purpose of use, provision to third parties

OWNDAYS only collects and uses personal information for the various purposes of collection (to provide prompt and accurate service, collect payment, etc.) and only within the required scope. When collecting personal information from customers, we clarify the purpose of use and ask for consent beforehand. We do not provide personal information of customers to third parties without obtaining prior consent from customers except in specific cases (for the protection of life, physical well-being, and assets in accordance with laws and regulations for which consent has already been obtained from customers, when specifically needed to improve public health or promote the sound growth of children, for cooperation with government organizations or local public organizations, for contacting customers in emergencies, and use inside the company, for other justifiable reasons).

OWNDAYS may entrust some of our activities and information processing such as delivery of postal matter, verification of registration of products and services, etc. to other companies under our supervision. Our personal information inquiries desk will handle requests from customers to discontinue the disclosure, correction, deletion, use, and disclosure to third parties of their personal information. However, use or disclosure to third parties of personal information may not be discontinued in the following cases:

  • When life, physical well-being, assets, and other rights of customers or third parties are threatened
  • When there is a risk that the appropriate implementation of our business will be significantly affected
  • When other laws and regulations will be violated

In the event customers request that their personal information disclosed be corrected or discontinued in use, except for cases for which special procedures are prescribed by other laws and regulation related to the correction or discontinuation of use of the content of the concerned information, OWNDAYS will promptly conduct an investigation within the scope required for achieving the purpose of use. In the event error is found in the personal information or other reasons to correct or discontinue use of the information are found, we will correct or discontinue use of the information promptly.

Provision of personal information

Most of the services provided by OWNDAYS can be used without the need for the personal information of customers. However, please note we may not be able to provide some services without the customer providing their personal information.

Management of personal information

OWNDAYS manages an appropriate management system for preventing illegal access, loss, damage, falsification, leakage, etc. of personal information managed by OWNDAYS, and periodically reviews the management system so that it can deal with new illegal access methods. We also reinforce our internal management system and implement thorough training of all employees engaged in the use of personal information. We make efforts to maintain the accuracy of data, and manage information collected before the Personal Information Protection Law was enforced in the same way.

Underage Persons

Anyone below 18 years old must obtain consent from the parent(s) or legal guardian(s) before proceeding to use the website.

Cookies

OWNDAYS website uses cookies to provide better services. Cookie is a mechanism that issues temporary data from the web server to the customer’s web browser, which saves the data.

Purpose of use of cookies

OWNDAYS website uses cookies for the following purpose:

  • Use of cookies

    Customers can choose to change cookie settings from “Enable all cookies”, “Block all cookies”, “Notify user when receiving cookies”, etc. Setting methods differ according to the browser. Check the method at the “Help” menu of the browser used. If cookies are set to blocked, customers may not be able to use the functions of the website completely. Access the Google ads page to change the settings of Google ads display.

  • Access logs

    OWNDAYS records the information of those who access it using access logs (access history). Access logs contains the domain name, IP address of the person who accessed our website, the browser used, date and time of access, etc. These access logs are used for the maintenance and management of OWNDAYS and statistical analysis of its usage. They are not used for other purposes. In the statistical analysis of access logs, OWNDAYS may provide the access logs to external service providers.

  • Security

    OWNDAYS manages an appropriate management system for preventing illegal access, loss, damage, falsification, leakage, etc. of personal information managed by OWNDAYS, and periodically reviews the management system so that it can deal with new illegal access methods. OWNDAYS also reinforce internal management system and implement thorough training of all employees engaged in the use of personal information. We make efforts to maintain the accuracy of data.

Enquiries on Personal Information

Customers wishing to disclose, correct, delete, discontinue use, discontinue disclosure to third parties, be notified of the purpose of use of their personal information, or file a complaint, please contact the following personal information enquiry desk. For enquiries regarding user registration of our products and services, please contact the following product and service enquiry desk.

For enquiries, kindly call +65 6222 0588 or email to ecsg@owndays.com.

Operating hours: Daily 10:00 - 19:00