Lens Replacement Q & A
Should your questions are not answered here, feel free to ask from this page.
Q1: Can you replace the lenses of the glasses from another shop?
A1: Yes, we can replace them. However, we are unable to do replacement for some glasses due to the shape and parts as well as the condition of the frame. please let our staff see the frame first.
Q2: Can you make lenses with the same prescription as the ones I’m currently using?
A2: Yes, we can. Please bring your glasses or any record stating your strength to any of our shops.
Q3: What kind of lenses do you use?
A3: At OWNDAYS, High Index Aspheric Lenses are standardised, equipped with UV protection and soil-resistant coating (reducing UV rays more than 99% / 1.60 Refractive Index), manufactured by world leading manufacturers.
Q4: Can you replace the lenses of rimless frames?
A4: Yes, we can.
However, as a rimless frame requires precision edging, it might take a few days to be processed.
Q5: How long does it take to complete my glasses?
A5: your glasses can be ready in as little as 20 minutes when we have the lenses in stock at the shop. For some lenses such as colour lenses and progressive lenses, it takes about 2 weeks since they're custom-made.
Q6: Can you replace the lenses of sunglasses?
A6: Yes, we can. However, lens replacement cannot be done for some sunglasses due to the shape and design of the frame.