OWNDAYS Membership Programme Terms and Conditions

Membership Account

You are required to register a membership account with us to enjoy the exclusive benefits as an OWNDAYS member. During registration, you will need to provide personal information, including your full name, contact number and email address, that is true, accurate and current. By registering an account, you confirm that you have read, understood and agree to be bound by the Terms and Conditions of the OWNDAYS Membership Programme, our Privacy Policy.

You may only register one membership account with us and the account cannot be shared nor transferred to others. If you are below the age of 18 years old, we require that you inform a parent or guardian of our Terms and Conditions and our Privacy Policy and seek their consent before registering an account. The management reserves the right to only accounts registered by customers who are 18 years and above.

Should there be any change to your personal information, please sign in to your account immediately and update the relevant section. For assistance and enquiries regarding the membership programme, please email us at [email protected].

Membership Points

As a member, you will earn rebates in Membership Points for valid purchases made in-store which may then be used to offset your next purchase at OWNDAYS.

Earning Points

You will earn Membership Points for each qualifying purchase made at our store. Unless otherwise stated, all products and services available for purchase will qualify for points issuance after less of all discounts which include Membership Points redeemed for the purchase.

You will earn different amount of Membership Points at different Membership Tiers:

Membership Points will be issued for each purchase and there is strictly no combining of receipts to earn points. Membership Points are non-transferrable and shall be credited to each member’s individual membership account. You will not be able to earn points for purchases made by another customer nor to transfer the points you have earned from your purchase to someone else.

Membership Points are issued at the point of purchase. There will be no Membership Points issued for past purchases or purchases made when you are not a registered member. You must present your Membership ID or QR Code to the staff prior to payment. Membership Points will be credited to your Membership Account immediately upon payment. Please note that we are unable to re-issue Membership Points if you fail to present your Membership ID or QR Code to the staff prior to payment and the purchase has been settled.

Redeeming Points

You may use the Membership Points to offset your next purchase. Regardless of your Membership Tier, 1 Membership Point is equivalent to RM1 discount. Membership Points are non-transferrable. You may redeem points for your own purchases only.

To redeem Membership Points when making a purchase in-store, you must present your Membership ID or QR Code to the staff prior to payment.

There is strictly no refund of Membership Points once they are redeemed. Conversely, once a purchase has been settled and paid for, we are unable to deduct any Membership Point available in your Membership Account and refund the payment to you.

Points Expiry

All Membership Points are valid for 12 months from the month of issue. There is strictly no extension of expiry date. Membership Points are not exchangeable for cash and will be forfeited upon expiry.

Membership Tiers

The total number of Membership Points you have earned during your membership lifetime will determine the Membership Tier you will be at. Upon registering and activating your Membership Account, you will be at the Bronze Tier. When you have earned a total of 351 points, you will automatically level up to the Silver Tier. When you have earned a total of 1,001 points, you will automatically level up to the Gold Tier. When you have earned a total of 1,850 points and above, you will subsequently level up to the highest Platinum Tier.

There is no expiry of Membership Tier. Once you have reached a certain tier, you will be able to enjoy the exclusive benefits available to the particular Membership Tier.

Referral Feature

To use the referral feature, you must make a one-time purchase of minimum RM238. You may then log in to your account to issue a unique Referral Code which you can share with your friends and family who are new to OWNDAYS. There is no limit to the number of people whom you may share the Referral Code with. However, do note that each Referral Code is valid for 1 month only and you will need to re-issue a new code from your account when the initial code expires.

Referral Coupon

Your friend will need to sign up a Membership Account and enter a valid Referral Code during registration. Upon successful registration, he will then receive a Referral Coupon that entitles him to a one-time RM30 discount off his first purchase at OWNDAYS subject to the following coupon terms and conditions:

• Referral Coupon is valid for one-month from the date of account registration
• Referral Coupon is non-transferrable and is valid for first-time eyewear purchase at OWNDAYS only
• Referral coupon is only valid with minimum spend of RM238 on a single pair of eyewear and excludes collaboration merchandise, accessories and limited edition.
• Referral Coupon is not valid in conjunction with other discounts, vouchers and/or promotions

Referral Points Rebate

Regardless of your Membership Tier, you will earn 5% points rebate from your friend’s first purchase when he redeems the Referral Coupon. The number of Membership Points earned will be calculated based on the nett amount spent in your friend’s first purchase and less of all discounts.

Scenarios to illustrate the points you will earn

Scenario 1:
Your friend bought these items in his first purchase: a pair of spectacles worth RM198, a pair of sunglasses worth RM198 and a spectacle chain worth RM30
Total amount before discount: RM198 + RM198 + RM30 = RM426
Referral Coupon: RM30 discount
Nett amount spent: RM396
Membership Points you will earn: RM396 x 5% = 20 Points (rounded up to the nearest 1 Point)

Scenario 2:
Your friend bought these items in his first purchase: a pair of sunglasses worth RM198 and a pair of OWNDAYS PC glasses worth RM148
Total amount before discount: RM346
Referral Coupon: RM30 discount - not valid for this purchase
Nett amount spent: RM346
You will not earn any Membership Point as the Referral Coupon is not valid for redemption in your friend’s first purchase

Membership Points you earn from a successful referral will be credited to your Membership Account within 5 to 7 working days. There is no limit to the number of Membership Points you may earn from successful referrals.

Account Cancellation

You may cancel your Membership Account at any time by logging in to your account and selecting the “Cancel Account” option. When you cancel your account, all your account information, including order history and prescription records, will be deleted. You will not be able to retrieve any information after your Membership Account has been deleted. Any Membership Point, discount coupon available in your account will be forfeited immediately upon account cancellation and will not be reinstated when you re-register a Membership Account.

Account Termination

We reserve the right to terminate your Membership Account without prior notice if you do not comply with or violate these Terms and Conditions. All membership benefits, including Membership Points and discount coupons, will be forfeited without compensation of any kind.

Amendments

The management reserves the right to suspend, cancel or amend the membership programme and these terms and conditions at any time without prior notice.