Inquiries via the WEB

Please fill out the form below and click the "Confirm your entry" button. Fields marked with
* are required.

  • Please note that if weekends, public holidays, or the year-end/New Year holidays are included, it may take longer than usual to receive a response.
  • If you have set your spam filtering settings to block or specify a domain name, please remove the setting so that you can receive our e-mails (@owndays.com, @owndays.co.jp).

Profile Details

You can skip input by logging in.

OWNDAYS If you have an OWNDAYS MEMBERSHIP account, logging in will automatically fill in your information.

  • Please note that any unregistered items in your membership information will not be displayed.

  • Please re-enter to confirm.


Please enter your postcode first (the city and ward will be displayed after entering the postal code).

Please enter your postcode first (the city and ward will be displayed after entering the postal code).

Please enter your postcode first (the city and ward will be displayed after entering the postal code).

Inquiry Details

  • contact/form.inquiry-details.des
  • 13-digit number starting from 2
  • For inquiries before placing an order, please select "About Online Store (After Ordering)" in the first field "Inquiry Type."

  • Please enter the date of purchase as indicated on the receipt
  • Please enter the date of purchase as it appears on your receipt or statement.
  • Please be sure to enter this information if you are inquiring after your purchase.
  • Please note that responses may be provided via phone rather than email, and in some cases, we may not be able to answer your inquiry depending on the content.
  • We kindly ask that businesses refrain from sending sales inquiries, as we will not respond to them.
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