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Shop online and have your orders shipped overseas conveniently.
This service is also available at selected stores.
Select a forwarding service provider and sign up (registration is free). Be sure to note down the forwarder address or the forwarding number.
Cart out your order and enter the forwarder address or the forwarding number from Step 1 under Shipping Address.
This service is also available at selected stores.
(See participating stores)
Your order will be sent to the overseas shipping address after it has reached the forwarding company in Japan.
Please refer to the website of the selected forwarding company for service details.
Product Price and Domestic Shipping Fee
International Shipping Fee and Forwarding Service Fee
Custom Duties and Import Taxes
Product Price and Domestic Shipping Fee
International Shipping Fee and Forwarding Service Fee
Custom Duties and Import Taxes
International shipping via a forwarding service is available at these selected stores.
These stores offer international shipping through tenso.com only.
AWe can only ship to addresses within Japan.
Please check each forwarding service for details.
Customers may choose to send their orders overseas using a forwarding service such as Japan Rabbit or tenso.com.
For more details, please visit the websites of the respective forwarding service providers.
ADelivery time for international shipping varies depending on country and shipping method.
For more details on the estimated delivery time, please check with your forwarding service providers.
Japan Rabbit , tenso.com
Once your order is ready, we will ship it to your specified address within Japan.
*Depending on lens type and other product factors, order processing may take up to 1 week.
AIt depends on the forwarding service provider you use.
For more details, please visit the websites of the respective forwarding service providers.
Japan Rabbit , tenso.com
AIt depends on the forwarding service provider you use.
For more details, please visit the websites of the respective forwarding service providers.
Japan Rabbit , tenso.com
Shipping fees within Japan are as follows.
Online Store , Retail Store
ACompensation policy varies depending on the shipping company.
For international shipping, please visit the websites of the respective forwarding service providers.
Japan Rabbit , tenso.com
AWe can only deliver to addresses within Japan.
We can ship to your hotel if they accept deliveries. Please confirm with your hotel and provide the hotel’s address and your room number when placing the order.
AThis is possible for stores within Japan.
・For online orders, please select the preferred collection store during checkout.
・For retail store orders, please speak to the in-store staff.
*Once your order is ready, it will be transferred from the original store to your preferred collection store. Please allow a few days for this process.
AIt depends on the forwarding service provider you use.
For more details, please visit the websites of the respective forwarding service providers.
Japan Rabbit , tenso.com
ATax-free shopping is offered at selected stores only.
Search for tax-free stores from the store locator page. Tax-free shopping is not available at the online store.
ATax-free shopping is available if the total purchase amounts to JPY5,000 (excluding tax) or more. Purchases under JPY5,000 are not eligible for tax exemption.
APlease see eligibility conditions here.
Please present your passport at a tax-free store and inform the staff at the cashier when making a purchase of JPY5,000 (excluding tax) or more.
Search for tax-free stores from the store locator page.
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